Our relationship with Express Bi Fold doors began in 2014 when they were fast becoming the market leader for bi-fold doors

As we move into 2020, they are now the leading manufacturer and retailer of bi-fold doors in the UK and in 2018 moved into the UK’s largest showroom. Having previously used loads of agencies for various services they needed a more joined up approach to their marketing where each discipline was working in sync with each other, driving footfall, enquiries and also building the brand to ‘own’ the bi-fold doors market. Heady ambitions!

They approached us to build an integrated strategy to meet all objectives

We identified a mass underspend in digital, meaning they weren’t harvesting the power of the brand and the existing market interest in the product range. There was also little PR activity and therefore a lack of presence in the home interest space, positioning them as a leading home interest brand.

We undertook comprehensive market analysis, customer data assessment and regression planning of historic media activity to establish the required spend to meet targets. We then redistributed budgets to PR activity and increased digital spend to maximise the opportunity and ensure strong brand presence.

Media

• TV is used in Q1 to drive enquiries and sales volumes to maximise the manufacturing capacity in the first half of the year
• The activity is tracked each year and our inhouse spot matching system allows us to tweak and amend campaigns to maximise performance
• Our trading agreements also ensure we have a dominant presence in home interest content
• In addition, we also run varying formats in the home interest publications mixing large format with editorial, advertorial and sponsorships

Digital

• We manage all of the clients digital channels, from YouTube to search to social
• At the core of our service is ensuring the brand is visible in the customer journey and extrapolating from the market and maximising the return of the media spend
• We blend paid and organic search to ensure they are number 1 in visibility versus their competitor set and utilise video as the core asset for digital dominance, showcasing their work

PR

• With our established relationship in the market as the go to agency for home interest brands our little black book is to die for!
• That means we hold the very best of relationships with the influencers that matter from celebrity home interests specialists to journalists and influencers
• We work across both traditional and digital PR, tieing with SEO and ensuring coverage from the best titles and biggest influencers
• In addition we also manage their show presence and all events and showroom openings

Results over 12 months…

119

Pieces of coverage

40 Million

combined reach

38

Links with DA above 70

222%

Increase in local search views

38.5%

CTR to website

45%

Increase in direction requests

38%

Increase in phone calls

…wait, there’s more

360

More social followers

108%

Increase in social post engagement

121%

Increase in site traffic

45%

Average reach

24%

YoY growth

21%

increase in brochure requests

74%

share of voice across all media
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